Using knowledge management processes to develop and implement organisational training strategies for virtual teams : an action learning approach

Pauleen, David J. and Corbitt, Brian 2003, Using knowledge management processes to develop and implement organisational training strategies for virtual teams : an action learning approach, in PACIS 2003 : Proceedings of the Seventh Pacific Asia Conference on Information Systems, University of South Australia, Adelaide, S. Aust., pp. 713-727.

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Title Using knowledge management processes to develop and implement organisational training strategies for virtual teams : an action learning approach
Author(s) Pauleen, David J.
Corbitt, Brian
Conference name Pacific Asia Conference on Information Systems (7th : 2003 : Adelaide, S.A.)
Conference location Adelaide, S. Aust.
Conference dates 11 Jul. 2003
Title of proceedings PACIS 2003 : Proceedings of the Seventh Pacific Asia Conference on Information Systems
Editor(s) Hanisch, Jo
Falconer, Don
Horrocks, Sam
Hillier, Matthew
Publication date 2003
Conference series Pacific Asia Conference on Information Systems
Start page 713
End page 727
Publisher University of South Australia
Place of publication Adelaide, S. Aust.
Keyword(s) Knowlege management
Action learning
Virtual teams
Organizational training
Summary This paper develops a conceptual model of a knowledge management system that could be used to develop and implement organizational training strategies for virtual teams. An action research-based case is presented to support and illustrate the contention that action-learning methods can be effectively used to enable and tap into the knowledge generated by virtual teams. Virtual teams are an increasingly common response to changing organizational needs. However, the use of virtual teams has outpaced our understanding of their dynamics and unique characteristics. Practitioners are now offering virtual team training, but few organizations are making the effort to offer in-house training. Moreover, they are missing out on the opportunity to systematically capture the knowledge produced by virtual teams and cycle it back into virtual team training and support systems.
ISBN 0868039942
9780868039947
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 910406 Technological and Organisational Innovation
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30009606

Document type: Conference Paper
Collection: School of Information and Business Analytics
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