Checks and cheques : implementing a population health and recall system to improve coverage of patients with diabetes in a rural general practice
Dunbar, A. P., Johnston, J., Franklin, L., Nolan, M. and Dunbar, James 2003, Checks and cheques : implementing a population health and recall system to improve coverage of patients with diabetes in a rural general practice, in HIC 2003 : proceedings, Health Informatics Society of Australia, Brunswick, Vic., pp. 1-5.
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Identification of all diabetic patients in the population is essential if diabetic care is to be effective in achieving the targets of the St Vincent Declaration.1 The challenge therefore is to establish population based monitoring and control systems by means of state of the art technology in order to achieve quality assurance in the provision of care for patients with diabetes. 2,3 Disease management receives extensive international support as the most appropriate approach to organising and delivering healthcare for chronic conditions like diabetes.4 This approach is achieved through a combination of guidelines for practice, patient education, consultations and follow up using a planned team approach and a strong focus on continuous quality improvement using information technology. 5,6 The current software (Medical Director) could not easily meet these requirements which led us to adopt a trial of Ferret. In designing this project we used change management7 and the plan, do, study, act cycle8 illustrated in Diagram 1.
Also Titled: RACGP 12CC Applying socio-technical practices and principles Beyond the box : making IT work for GP's and patients
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Field of Research
111711 Health Information Systems (incl Surveillance)
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