The role of human resource management in moderating the relationship between organisational culture and TQM adoption
Prajogo, Daniel and Fujimoto, Yuka 2006, The role of human resource management in moderating the relationship between organisational culture and TQM adoption, in Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management: Pragmatism, Philosophy, Priorities, Central Queensland University, Queensland, pp. 1-15.
Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management: Pragmatism, Philosophy, Priorities
Editor(s)
Kennedy, Jessica Di Milia, Lee
Publication date
2006
Conference series
Australian and New Zealand Academy of Management Conference
Start page
1
End page
15
Publisher
Central Queensland University
Place of publication
Queensland
Summary
Culture has been considered as one of the factors that influences the TQM adoption process of organisations. Based on Hofstede’s cultural dimensions, we suggest that individualist organisations would find difficulties in adopting TQM, which tends to reflect a more collectivist than individualist culture. We, however, believe that individualist organisations can overcome this problem by establishing collectivist HRM policies by creating collectivistic TQM environment. This paper thus fills the gap between literature on culture, HRM and TQM. Notably, based upon the examination of the impact individualist versus collectivist culture have on HRM policies and TQM adoption, this paper proposes collectivist HRM policies as the significant moderating variable on the relationship between the culturally diverse members and the TQM adoption within the organisational context. Based upon the theoretical framework developed in this paper, implications for future research are outlined.
Notes
Reproduced with the specific permission of the copyright owner.