This book provides comprehensive coverage of issues that facility managers in the property industry need to understand and apply in the pursuit of value for money over the life span of built facilities. The authors introduce the fast-growing discipline of facility management, examine the core competencies that facility managers should possess and study different contemporary drivers of change. The book emphasises the need to consider facilities management issues at the pre-design stage of the construction process, rather than only when the building is completed, in order to maximise value for money.
Electronic version is available via NetLibrary. Contents Front Cover Acknowledgements List of Contributors Foreword Preface Chapter 1. Continuous improvement 1.1 Introduction 1.2 Competencies and areas of expertise 1.3 Key concerns 1.4 Conclusion References and bibliography Part 1 Chapter 2. Defining facilities Chaper 3. Facility management as an emerging discipline Chapter 4. The development of facility management Part 2 Chapter 5. Strategic management Chapter 6. Space management Chapter 7. Information management Chapter 8. Risk management Chapter 9. Human resource management Chapter 10. Financial management Chapter 11. Operations and maintenance management Chapter 12. Portfolio management Chapter 13. Project management Chapter 14. Asset management Chapter 15. Conflict avoidance and resolution in the construction industry Chapter 16. Quality management Part 3 Chapter 17. Democracy in design? Chapter 18. Leading change through effective communication Chapter 19. Productivity improvement Chapter 20. Integrated building models Chapter 21. Sustainability and environmental assessment Chapter 22. Resource efficiency Chapter 23. Outsourcing Chapter 24. The future of facilities management Index
Field of Research
120201 Building Construction Management and Project Planning
Socio Economic Objective
970112 Expanding Knowledge in Built Environment and Design
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