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Consensus making in requirements negotiation : the communication perspective

Price, Jenny and Cybulski, Jacob 2005, Consensus making in requirements negotiation : the communication perspective, Australian journal of information systems, vol. 13, no. 1, pp. 209-224.

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Title Consensus making in requirements negotiation : the communication perspective
Author(s) Price, Jenny
Cybulski, Jacob
Journal name Australian journal of information systems
Volume number 13
Issue number 1
Start page 209
End page 224
Publisher University of Canberra
Place of publication Canberra, A.C.T
Publication date 2005-09
ISSN 1449-8618
Summary When developing an Information System (IS), organizational goals of various stakeholders are commonly in direct conflict. Furthermore, individuals often rank their private objectives well over their management's directions. Recognising and reconciling all these diverse goals, and reaching agreement among the stakeholders, are prerequisite to establishing project cooperation and collaboration. This paper focuses, in particular, on the negotiation and consensus making during requirements elicitation - the earliest stages of the IS development process. As requirements elicitation involves rich communication between project stakeholders, we therefore explore negotiation and consensus making from the communication perspective. The resulting model assists our understanding of the communication factors that influence the consensus process during requirements negotiation.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 080699 Information Systems not elsewhere classified
HERDC Research category C2 Other contribution to refereed journal
ERA Research output type C Journal article
Copyright notice ©2005, Australasian Journal of Information Systems
Persistent URL http://hdl.handle.net/10536/DRO/DU:30013190

Document type: Journal Article
Collections: School of Information and Business Analytics
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