An empirical holistic framework for service quality research in the sport entertainment industry

Westerbeek, Hans and Shilbury, David 2001, An empirical holistic framework for service quality research in the sport entertainment industry, in 9th EASM congress, EASM, Firenze, Italy, pp. 360-361.

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Title An empirical holistic framework for service quality research in the sport entertainment industry
Author(s) Westerbeek, Hans
Shilbury, David
Conference name European association for sport management congress (9th : September 19-23 2001 : Vitoria-Gasteiz, Spain)
Conference location Vitoria-Gasteiz, Spain
Conference dates 19-23 September 2001
Title of proceedings 9th EASM congress
Editor(s) EASM,
Publication date 2001
Start page 360
End page 361
Total pages 373 p.
Publisher EASM
Place of publication Firenze, Italy
Language eng
Field of Research 150399 Business and Management not elsewhere classified
HERDC Research category E3 Extract of paper
Persistent URL http://hdl.handle.net/10536/DRO/DU:30013628

Document type: Conference Paper
Collection: School of Management and Marketing
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