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Closing the loop on student evaluations

Palermo, Josephine 2004, Closing the loop on student evaluations, in AAIR 2004 : Better the devil you know : Proceedings of the 2004 Australasian Association for Institutional Research annual forum, AAIR, [Hobart, Tas.], pp. 1-22.

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Title Closing the loop on student evaluations
Author(s) Palermo, Josephine
Conference name Australasian Association for Institutional Research (2004 : Hobart, Tasmania)
Conference location Hobart, Tas.
Conference dates 26-29 Sep. 2004
Title of proceedings AAIR 2004 : Better the devil you know : Proceedings of the 2004 Australasian Association for Institutional Research annual forum
Publication date 2004
Start page 1
End page 22
Publisher AAIR
Place of publication [Hobart, Tas.]
Summary It is generally agreed that good teaching is dependent on the nature of the learning goals and the quality of the environment in which learning takes place1,2. If this is the case, then planned as opposed to unplanned variations in learning experiences are the hallmark of good teaching. This raises a complex set of relations between assuring and improving teaching within an institution. The essential question for a University is: how do we assure that learning is maximised in all given contexts?

Benchmarking the use of student feedback was identified as a priority project at the ATN annual conference in February 2002. This paper presents a number of issues arising from a study of practices across the ATN in relation to collecting, analysing and using student feedback. The project involved working with those responsible for teaching and learning improvements at the operational level to identify strategies for a systematic approach to the use of student feedback for improving communication of actions arising from results.

The framework for the inquiry involved an exploration of student feedback systems as they operate for different cohorts of students, differing measures (or constructs), and at different levels within institutional structures. The framework also explored the various tracking and reporting systems by which results generated from student feedback systems at each level were utilised to develop strategies for improving teaching and learning. Findings from the study were used to inform recommendations in relation to internal practices within each University, as well as initiatives for benchmarking student evaluation results across universities within the ATN network.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 130303 Education Assessment and Evaluation
Socio Economic Objective 930502 Management of Education and Training Systems
HERDC Research category E2 Full written paper - non-refereed / Abstract reviewed
Copyright notice ©2004, AAIR
Persistent URL http://hdl.handle.net/10536/DRO/DU:30014213

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