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Stakeholder involvement in the public planning process : the case of the proposed 12 apostles visitor centre

Munro, Angela, King, Brian and Polonsky, Michael 2006, Stakeholder involvement in the public planning process : the case of the proposed 12 apostles visitor centre, Journal of hospitality and tourism management, vol. 13, no. 1, pp. 1-19.

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Title Stakeholder involvement in the public planning process : the case of the proposed 12 apostles visitor centre
Author(s) Munro, Angela
King, Brian
Polonsky, Michael
Journal name Journal of hospitality and tourism management
Volume number 13
Issue number 1
Start page 1
End page 19
Publisher Australian Academic Press
Place of publication Bowen Hills, Qld.
Publication date 2006
ISSN 1447-6770
Keyword(s) toursim
Twelve Apostles Visitor Centre
stakeholder involvement
Summary A range of stakeholders should inform planning processes if these processes are to be consistent with best practice principles. This paper examines the case of the 12 Apostles Visitor Centre, a tourism development which was proposed to be located in a National Park in Victoria, Australia. Limited opportunities were provided for meaningful stakeholder input during the planning phase. Despite the prevailing view amongst all major parties that some development of facilities would be appropriate, an absence of genuine consultation was experienced prompting a substantial redesign of the development concept as originally conceived (in 1996) and to project delays which postponed the commencement of the development into 2000 by which time a new State Government was in place.
Language eng
Field of Research 150599 Marketing not elsewhere classified
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©Reproduced with the specific permission of the copyright owner
Persistent URL http://hdl.handle.net/10536/DRO/DU:30016372

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