You are not logged in.
Openly accessible

Strategic competence : to soar above

Horn, Anne 2008, Strategic competence : to soar above, Library management, vol. 29, no. 1/2, pp. 5-17.

Attached Files
Name Description MIMEType Size Downloads
horn-strategiccompetence-2008.pdf Author's post print application/pdf 76.77KB 222

Title Strategic competence : to soar above
Author(s) Horn, Anne
Journal name Library management
Volume number 29
Issue number 1/2
Start page 5
End page 17
Publisher Emerald
Place of publication Bingley, England
Publication date 2008
ISSN 0143-5124
1758-7921
Keyword(s) academic libraries
Australia
change management
competences
management strategy
Summary Purpose – The purpose of this paper is to discuss the case for change at Deakin University Library and the change process adopted, and to explore organisational competences and the structural and strategic outcomes achieved. The Library's change process was driven by university strategic priorities and financial exigencies.

Design/methodology/approach – Change management theory is drawn on to illustrate that the change process adopted is influenced by the state of the organisation and the state of urgency. Four steps are outlined that encapsulate the process developed by the Library. These four steps draw on a book by Kotter and Rathberger, Our Iceberg Is Melting. The concept of strategic organisational competences as proposed by Thomson and Cole is adopted.

Findings – The case study demonstrates the need to take a structural and strategic view of the organisation when developing new models of service and ways of operating. An organisation needs to develop the capacity to manage both continuous and discontinuous change. The change process has delivered improvements to the Library's strategic and functional capabilities, as well as sustainable cost savings. Client satisfaction surveys indicate the quality of service provision has not diminished.

Originality/value – The paper proposes a change process that may suit other organisations. It advocates a simple conceptualisation of the process that will aid communication with key stakeholders. Further, to achieve the desired strategic and structural outcomes, it is critical to assess the strategic competence of the organisation.
Notes Published version available from http://www.emeraldinsight.com
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
HERDC collection year 2008
Copyright notice ©2008, Emerald Group Publishing Limited
Persistent URL http://hdl.handle.net/10536/DRO/DU:30016418

Document type: Journal Article
Collections: Library
Open Access Collection
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 7 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 504 Abstract Views, 222 File Downloads  -  Detailed Statistics
Created: Wed, 27 May 2009, 12:25:16 EST by Leanne Swaneveld

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.