Organisational capabilities and the role of routines in the emergence of a modern life insurer : The story of the AMP

Keneley, Monica 2009, Organisational capabilities and the role of routines in the emergence of a modern life insurer : The story of the AMP, Business history, vol. 51, no. 2, pp. 248-267.

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Title Organisational capabilities and the role of routines in the emergence of a modern life insurer : The story of the AMP
Author(s) Keneley, Monica
Journal name Business history
Volume number 51
Issue number 2
Start page 248
End page 267
Total pages 20
Publisher Routledge
Place of publication London, England
Publication date 2009-03
ISSN 0007-6791
1743-7938
Keyword(s) Australian Life Insurance
organisation change
u-form
m-form
Summary In 1954 the Australian Mutual Provident Society (AMP) undertook a major organisational restructure. This reform provided the foundation upon which the Society was able to develop into a diversified financial intermediary in the following decades. This paper investigates the changing organisational structure within Australia's largest life insurer as it evolved from a branch structure to a multi-divisional form of management in the 1950s. The specialisation encouraged by the divisional system allowed the development of higher order routines upon which the executive could draw. The resulting growth and sophistication of the organisation in the late 1950s ensured higher order routines were able to develop to promote further development.
Language eng
Field of Research 150299 Banking, Finance and Investment not elsewhere classified
Socio Economic Objective 900101 Finance Services
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2009
Copyright notice ©2009, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30016650

Document type: Journal Article
Collections: Faculty of Business and Law
School of Accounting, Economics and Finance
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