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Trusting relationships and personal acquaintance : implications for business friendships

Bäckström, Lars and Nel, Deon 2009, Trusting relationships and personal acquaintance : implications for business friendships, Journal of general management, vol. 34, no. 3, Spring, pp. 37-55.

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Title Trusting relationships and personal acquaintance : implications for business friendships
Author(s) Bäckström, Lars
Nel, Deon
Journal name Journal of general management
Volume number 34
Issue number 3
Season Spring
Start page 37
End page 55
Total pages 19
Publisher Braybrooke Press Ltd.
Place of publication Henley-on-Thames, England
Publication date 2009
ISSN 0306-3070
Keyword(s) Industrial relations
Interpersonal relations
Associations, institutions, etc.
Management
Industries-- Social aspects
Suppliers friendships
Summary Friendship is very often a component of business relationships. Organisations frequently have relationships with their suppliers, customers and collaborators that could be described as 'friendly'. However, there is little comparative evidence concerning the extent to which business friendships resemble true social friendships. This article illustrates some differences that may exist between social and business friendships, with particular reference to the extent that interpersonal relationships are trusting, and are based on the nature of personal acquaintance. This means that managers need to understand the differences between business and personal friendships and adjust the type of interactions they, and those who report to them. have with customers, suppliers, collaborators, and the like. [ABSTRACT FROM AUTHOR]
Language eng
Field of Research 150399 Business and Management not elsewhere classified
Socio Economic Objective 910402 Management
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2009
Copyright notice ©2009, The Braybrooke Press Ltd
Persistent URL http://hdl.handle.net/10536/DRO/DU:30016682

Document type: Journal Article
Collections: Faculty of Business and Law
School of Management and Marketing
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Created: Thu, 16 Jul 2009, 12:01:33 EST by Lee-Ann Stones

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