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Key behavioural and cognitive employee outcomes : a social exchange model

Jepsen, Denise M. and Rodwell, John 2007, Key behavioural and cognitive employee outcomes : a social exchange model, in ANZAM 2007 : Managing our intellectual and social capital, Promaco Conventions, Canning Bridge, W.A., pp. 2-19.

Document type: Conference Paper
Collections: Deakin Graduate School of Business
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Title Key behavioural and cognitive employee outcomes : a social exchange model
Alternative title A comprehensive social exchange model of key employee outcomes using the psychological contract, organisational justice and organisational citizenship behaviour
Author(s) Jepsen, Denise M.
Rodwell, John
Conference name Australian and New Zealand Academy of Management Conference (21st : 2007 : Sydney, N.S.W.)
Conference location Sydney, N.S.W.
Conference dates 4-7 December 2007
Title of proceedings ANZAM 2007 : Managing our intellectual and social capital
Editor(s) Chapman, Ross
Publication date 2007
Conference series Australian and New Zealand Academy of Management Conference
Start page 2
End page 19
Total pages 18
Publisher Promaco Conventions
Place of publication Canning Bridge, W.A.
Keyword(s) Managerial thinking & cognition
attitudes
perception
interpersonal behaviour
change management
Summary This paper serves to integrate social exchange with organisational justice and performance theory. Social exchange relationships are represented by employees’ perceptions of workplace inequity and evaluated using justice rules. Employees are expected to have in-role and extra-role behavioural responses and cognitive responses to inequity. It is theorised that behavioural and cognitive responses are moderated by the employee’s perceptions of organisational justice. Much employee performance, commitment, engagement, retention and turnover may be explained by this comprehensive model.
ISBN 1863081402
9781863081405
Language eng
Field of Research 150305 Human Resources Management
HERDC Research category E1.1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2007, ANZAM
Persistent URL http://hdl.handle.net/10536/DRO/DU:30016761
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