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Power and passion:remoulded teamwork in a plastics factory

Creed, Andrew Shawn, Zutshi, Ambika and Swanson, Donald James 2008, Power and passion:remoulded teamwork in a plastics factory, Team performance management, vol. 14, no. 5-6, pp. 196-213.

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Title Power and passion:remoulded teamwork in a plastics factory
Author(s) Creed, Andrew Shawn
Zutshi, Ambika
Swanson, Donald James
Journal name Team performance management
Volume number 14
Issue number 5-6
Start page 196
End page 213
Total pages 18
Publisher Emerald Group Publishing Limited
Place of publication Bingley, England
Publication date 2008
ISSN 1352-7592
1758-6860
Keyword(s) organizations
performance management
quality
team working
Summary Purpose: – The purpose of this paper is to document the progress made in a specified period and the experience of managers and staff in sustaining the high performance team approach in a plastics factory.

Design/methodology/approach: – Single-case analysis was conducted on data collected through semi-structured interviews and site observations made with two managers and one team of six in a multinational plastics manufacturer (Visy) headquartered in Australia.

Findings: – Based on the authors' experiences and literature review a successful high performance team requires clear targets and efficiency standards, communication, rules of behaviour, continual input of facts and feedback, and last but not least – recognition of successes.

Research limitations/implications: – The findings are based on observations and interviews conducted in one part of a multinational organization in Australia. No follow-up interviews could be undertaken to track the progress.

Originality/value: – No other similar study had been undertaken in this organisation documenting the experiences of a quality improvement team and its interactions with managers. The findings have practical implications for industrial and other kinds of organisations engaged in implementing quality improvements through enhanced teamwork.
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2008, Emerald Group Publishing Limited
Persistent URL http://hdl.handle.net/10536/DRO/DU:30017209

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