The negative impact on nurses of lack of alignment of information systems with public hospital strategic goals

Firth, Lucy A., Mellor, David and Francis, Peter S. 2008, The negative impact on nurses of lack of alignment of information systems with public hospital strategic goals, Australian health review, vol. 32, no. 4, pp. 733-739.

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Title The negative impact on nurses of lack of alignment of information systems with public hospital strategic goals
Author(s) Firth, Lucy A.
Mellor, David
Francis, Peter S.
Journal name Australian health review
Volume number 32
Issue number 4
Start page 733
End page 739
Total pages 7
Publisher Australian Healthcare Association
Place of publication Sydney, N.S.W.
Publication date 2008-11
ISSN 0156-5788
1449-8944
Summary The objectives of this study were to investigate the degree to which hospital information systems are aligned with hospital strategies and how they impact on nurses. Semi-structured interviews were conducted with nine hospital staff from a range of disciplines in a large public hospital in Australia. The interviews revealed that the focus of hospital information systems on administration has meant that applications to support the patient's clinical journey have been deemed unaffordable. A consequence is that the historic use of the nurses' station as a source of verbal information about patients has continued, with negative impacts on nurses' perceived role and status, and the possible exacerbation of the clash between administrative and clinical cultures. We conclude that hospitals need clear strategies, with alignment of information systems. To do otherwise can undermine culture and morale, while disrupting workflows and patients' clinical journeys.
Language eng
Field of Research 170106 Health
Socio Economic Objective 920208 Health Inequalities
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2008
Copyright notice ©2008, Australian Healthcare Association
Persistent URL http://hdl.handle.net/10536/DRO/DU:30017571

Document type: Journal Article
Collection: School of Psychology
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