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Factors influencing Australian SMEs knowledge sharing online

Mason, Cecily, Castleman, Tanya and Parker, Craig 2008, Factors influencing Australian SMEs knowledge sharing online, in ACIS2008 : Creating the future : transforming research into practice : Proceedings of the 19th Australasian Conference on Information Systems, ACIS, [Christchurch, New Zealand], pp. 617-628.

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Title Factors influencing Australian SMEs knowledge sharing online
Author(s) Mason, Cecily
Castleman, Tanya
Parker, Craig
Conference name Australasian Conference on Information Systems (19th : 2008 : Christchurch, New Zealand)
Conference location Christchurch, New Zealand
Conference dates 3-5 December 2008
Title of proceedings ACIS2008 : Creating the future : transforming research into practice : Proceedings of the 19th Australasian Conference on Information Systems
Editor(s) Mills, Annette
Huff, Sid
Publication date 2008
Conference series Australasian Conference on Information Systems
Start page 617
End page 628
Publisher ACIS
Place of publication [Christchurch, New Zealand]
Keyword(s) knowledge sharing
small and medium sized enterprises (SMEs)
worldwide web
online knowledge sharing
Summary The Web offers a powerful tool for knowledge-sharing among small and medium sized enterprises (SMEs). Such online initiatives have, however, frequently been unsuccessful. This paper examines factors motivating SMEs to share knowledge online. It reports data from a telephone survey of 192 SME members of two successful regional business networks comprising members from diverse industries. Although the majority of SMEs actively used the Web in their daily business operations and most were willing to share knowledge face-to-face, this did not translate into willingness to share online. The most significant factors affecting the willingness to share knowledge online were the how many of networks SMEs were involved in, the number of years an SME had been in business, the geographical scope of their operations, and intensity of their use of the web. These findings challenge the commonly-held view that SMEs will automatically share online if the infrastructure is provided.
Notes Reproduced with the kind permission of the copyright owner.
ISBN 9780473145286
Language eng
Field of Research 150314 Small Business Management
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2008, The Authors
Persistent URL http://hdl.handle.net/10536/DRO/DU:30018095

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