McWilliams, John, Noblet, Andrew and Cooper, C. 2008, Regrettable turnover, in BAM 2008 : Proceedings of the 2008 British Academy of Management conference, British Academy of Management, [North Yorkshire, England], pp. 1-24.
The purpose of this paper is to present a conceptual framework to identify antecedent variables that impact on the quit/stay decisions of high value workers. In this framework, the unfolding model of voluntary turnover is enhanced by consideration of job embeddedness, and affect-driven approaches. The concept of regrettable turnover is introduced to describe acute forms of dysfunction caused when key employees quit. The regret is experienced by managers, and heavily influenced by the criteria used to judge the value of such individuals. Therefore another key aim of this paper is to build on the literature of turnover functionality to propose a more detailed set of criteria reflecting the increasingly uncertain and dynamic environments in which organisations must operate.
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