Examining communication and team performance during clinical handover in a complex environment : the private sector post-anaesthetic care unit

Botti, Mari, Bucknall, Tracey, Cameron, Peter, Johnstone, Megan-Jane, Redley, Bernice, Evans, Sue and Jeffcott, Shelly 2009, Examining communication and team performance during clinical handover in a complex environment : the private sector post-anaesthetic care unit, Medical journal of Australia, vol. 190, no. 11, pp. S157-S160.

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Title Examining communication and team performance during clinical handover in a complex environment : the private sector post-anaesthetic care unit
Author(s) Botti, Mari
Bucknall, Tracey
Cameron, Peter
Johnstone, Megan-Jane
Redley, Bernice
Evans, Sue
Jeffcott, Shelly
Journal name Medical journal of Australia
Volume number 190
Issue number 11
Start page S157
End page S160
Total pages 4
Publisher Australasian Medical Publishing Company
Place of publication Sydney, N.S.W.
Publication date 2009-06-01
ISSN 0025-729X
1326-5377
Summary * Threats to patient safety during clinical handover have been identified as an ongoing problem in health care delivery.

* In complex handover situations, organisational, cultural, behavioural and environmental factors associated with team performance can affect patient safety by undermining the stability of team functioning and the effectiveness of interprofessional communication.

* We present a practical framework for promoting systematic, comprehensive measurement of the factors involved in clinical handover.

* The framework can be used to develop viable solutions to the problems of clinical handover.

* The framework was devised and used in a recent project examining interprofessional communication and team performance during clinical handover in post-anaesthetic care units.

* The framework combines five key concepts: clinical governance, clinician engagement, ecological validity, safety culture and team climate, and sustainability.

* We believe that use of this framework will help overcome the limitations of previous research that has not taken into account the complex and multifaceted influences on clinical handover and interprofessional communication.
Language eng
Field of Research 111099 Nursing not elsewhere classified
Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2009
Copyright notice ©2009, Medical Journal of Australia
Persistent URL http://hdl.handle.net/10536/DRO/DU:30018515

Document type: Journal Article
Collection: School of Nursing and Midwifery
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