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Consumer participation in designing community based consumer-directed disability care : lessons from a participatory action research-inspired project

Ottmann, Goetz, Laragy, Carmel and Damonze, Gillian 2009, Consumer participation in designing community based consumer-directed disability care : lessons from a participatory action research-inspired project, Systemic practice and action research, vol. 22, no. 1, pp. 31-44, doi: 10.1007/s11213-008-9110-z.

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Title Consumer participation in designing community based consumer-directed disability care : lessons from a participatory action research-inspired project
Author(s) Ottmann, Goetz
Laragy, Carmel
Damonze, Gillian
Journal name Systemic practice and action research
Volume number 22
Issue number 1
Start page 31
End page 44
Total pages 14
Publisher Springer Netherlands
Place of publication Amsterdam, The Netherlands
Publication date 2009-02
ISSN 1094-429X
1573-9295
Keyword(s) participation
action research
consumer-directed care
community disability services
policy development
Summary User participation has been embraced worldwide as a means to provide better consumer outcomes in health and community care. However, methodologies to achieve effective consumer engagement at the programme design level have remained under-explored. The purpose of this study was to evaluate the impact of a Participatory Action Research (PAR)-inspired methodology used to develop a consumer-directed community care/individualised funding service model for people with disabilities. A retrospective analysis of case notes and internal reports for the first 6 years of an ongoing project were examined. The findings suggest that PAR methodologies need to take into account community development, group support, and capacity building as well as succession planning and risk management issues in order to facilitate the often lengthy policy and project development process. Drawing on these findings, this article discusses five lessons and their methodological implications for PAR in a health or social policy/programme design context.
Language eng
DOI 10.1007/s11213-008-9110-z
Field of Research 111702 Aged Health Care
Socio Economic Objective 920299 Health and Support Services not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
HERDC collection year 2009
Copyright notice ©2009, Springer Science+Business Media
Persistent URL http://hdl.handle.net/10536/DRO/DU:30019369

Document type: Journal Article
Collection: School of Nursing and Midwifery
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Created: Fri, 11 Sep 2009, 12:38:01 EST by Goetz Ottmann

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