Procedural justice and affect intensity : understanding reactions to regulatory authorities

Murphy, Kristina 2009, Procedural justice and affect intensity : understanding reactions to regulatory authorities, Social justice research, vol. 22, no. 1, pp. 1-30.

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Title Procedural justice and affect intensity : understanding reactions to regulatory authorities
Author(s) Murphy, Kristina
Journal name Social justice research
Volume number 22
Issue number 1
Start page 1
End page 30
Publisher Springer Netherlands
Place of publication Amsterdam, The Netherlands
Publication date 2009-03
ISSN 0885-7466
1573-6725
Keyword(s) procedural justice
affect intensity
compliance behavior
emotions
Summary Why is it that some people respond in a more negative way to procedural injustice than do others, and why is it that some people go on to defy authority while others in the same situation do not? Personality theorists suggest that the psychological effect of a situation depends on how a person interprets the situation and that such differences in interpretation can vary as a function of individual difference factors. For example, affect intensity—one’s predisposition to react more or less emotionally to an event—is one such individual difference factor that has been shown to influence people’s reactions to events. Cross-sectional survey data collected from (a) 652 tax offenders who have been through a serious law enforcement experience (Study 1), and (b) 672 citizens with recent personal contact with a police officer (Study 2), showed that individual differences in ‘affect intensity’ moderate the effect of procedural justice on both affective reactions and compliance behavior. Specifically, perceptions of procedural justice had a greater effect in reducing anger and reports of non-compliance among those lower in affect intensity than those higher in affect intensity. Both methodological and theoretical explanations are offered to explain the results, including the suggestion that emotions of shame may play a role in the observed interaction.
Notes Published online: 17 December 2008
Language eng
Field of Research 170199 Psychology not elsewhere classified
Socio Economic Objective 940499 Justice and the Law not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2009
Copyright notice ©2008, Springer Science+Business Media
Persistent URL http://hdl.handle.net/10536/DRO/DU:30020033

Document type: Journal Article
Collections: Faculty of Arts and Education
School of History, Heritage and Society
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