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The decline of experts in the Age of web 2.0 : lay blogger perceptions of experts

Lichtenstein, Sharman 2009, The decline of experts in the Age of web 2.0 : lay blogger perceptions of experts, in ACIS 2009 : Evolving boundaries and new frontiers: defining the IS discipline : Proceedings of the 20th Australasian Conference on Information Systems, Monash University, Melbourne, Vic., pp. 1034-1044.

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Title The decline of experts in the Age of web 2.0 : lay blogger perceptions of experts
Author(s) Lichtenstein, Sharman
Conference name Australasian Conference on Information Systems (20th : 2009 : Melbourne, Vic.)
Conference location Melbourne, Vic.
Conference dates 2-4 December 2009
Title of proceedings ACIS 2009 : Evolving boundaries and new frontiers: defining the IS discipline : Proceedings of the 20th Australasian Conference on Information Systems
Editor(s) [Unknown]
Publication date 2009
Conference series Australasian Conference on Information Systems
Start page 1034
End page 1044
Total pages 11
Publisher Monash University
Place of publication Melbourne, Vic.
Keyword(s) blogs
bloggers
Web 2.0
experts
amateurs
knowledge
Summary With the advent of Web 2.0 tools such as Weblogs (blogs), lay people can more easily share knowledge with the public and have far greater reach and impact. At the same time a literature review reveals that experts have been criticised on many fronts. This paper explores key criticisms of experts using 1) a literature review and 2) an interpretive study of lay blogger perceptions of experts. The paper provides important insights into lay blogger criticisms of experts. Findings indicate that a major lay blogger criticism of experts is class-based and powerbased. Experts are perceived as elitists who wish to control the flow of knowledge. Interestingly, many of the lay bloggers studied held mixed feelings about experts and the value of lay knowledge on the internet. Implications for theory and practice are discussed.
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 890399 Information Services not elsewhere classified
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2009, The Author
Persistent URL http://hdl.handle.net/10536/DRO/DU:30021517

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.