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A method for evaluating workplace utility

Pinder, James, Price, If, Wilkinson, Sara J. and Demack, Sean 2003, A method for evaluating workplace utility, Property management, vol. 21, no. 4, pp. 218-229, doi: 10.1108/02637470310495009.

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Title A method for evaluating workplace utility
Author(s) Pinder, James
Price, If
Wilkinson, Sara J.
Demack, Sean
Journal name Property management
Volume number 21
Issue number 4
Start page 218
End page 229
Publisher Emerald Group Publishing
Place of publication Bingley, England
Publication date 2003
ISSN 0263-7472
1758-731X
Keyword(s) Factor analysis
Focus groups
Office buildings
Public sector organizations
United Kingdom
Summary Acquiring office buildings that provide the required level of utility, and maintaining the buildings in that state, should be a priority for any organisation. Failure to do so may give rise to increased churn, reduced productivity, higher employee turnover, increased staff absenteeism and rising health care costs related to heightened stress. There is, however, no single measure of office building utility. Discusses the development of a valid and reliable scale for measuring the utility of public sector office buildings. Data collection involved the use of focus groups and an online survey of 1,800 building occupants. The findings suggest that the utility of public sector office buildings can be measured using a 22-item scale comprising four dimensions. The potential applications of the scale and its use in current research are examined.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
DOI 10.1108/02637470310495009
Field of Research 150403 Real Estate and Valuation Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30022035

Document type: Journal Article
Collections: School of Management and Marketing
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.