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Decisions, decisions, decisions : an exploration of clinical decision-making in mental health triage

Sands, N. 2006, Decisions, decisions, decisions : an exploration of clinical decision-making in mental health triage, in ANZCMHN 2006 : Australian and New Zealand College of Mental Health Nurses 32nd Annual International Conference. Abstracts, Australian and New Zealand College of Mental Health Nurses International Conference, [Alice Springs, N.T.].

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Title Decisions, decisions, decisions : an exploration of clinical decision-making in mental health triage
Author(s) Sands, N.
Conference name Australian and New Zealand College of Mental Health Nurses International Conference (32nd : 2006 : Alice Springs, N.T.)
Conference location Alice Springs, N.T.
Conference dates 2-6 Oct. 2006
Title of proceedings ANZCMHN 2006 : Australian and New Zealand College of Mental Health Nurses 32nd Annual International Conference. Abstracts
Publication date 2006
Publisher Australian and New Zealand College of Mental Health Nurses International Conference
Place of publication [Alice Springs, N.T.]
Summary This paper presents the findings of a project that investigated mental health triage/duty/intake practices across the five community mental health agencies of The Alfred Hospital, Melbourne. The overall aim of the project was to work collaboratively with clinicians to further develop the quality and consistency of mental health triage, duty, and intake clinical practice. The project was designed to facilitate the expansion of the mental health triage knowledge base, and thus contribute to the further development of triage clinical practice. One of the unique aspects of the project was its triangulation across the adult triage service (acute), the two Continuing Care Teams, and the specialist psychiatric services such as the Child and Adolescent Mental Health Service, the Homeless and Outreach Psychiatric Service, and the Mobile Aged Psychiatric Service. The project employed focus group method to collect in-depth, qualitative data. A series of nine focus groups were conducted at each site, which concentrated on eliciting data on the core areas of mental health triage practice such as telephone consultation skills, mental status examination, risk assessment, decision-making, negotiation, crisis assessment, secondary consultation, and documentation. The investigation produced a considerable amount of high quality, in-depth data that was analysed using content analysis methods. The focus of this paper is on presenting the data on clinical decision-making that was raised through the project.
Language eng
Field of Research 111005 Mental Health Nursing
Socio Economic Objective 920210 Nursing
HERDC Research category E3.1 Extract of paper
Persistent URL http://hdl.handle.net/10536/DRO/DU:30022376

Document type: Conference Paper
Collection: School of Nursing and Midwifery
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