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Intranet and internet uptake and usage within UK building surveying practices. A user based evaluation of advantages and disadvantages

Wilkinson, Sara J., Turrell, Pat and Harbour, Simon 2002, Intranet and internet uptake and usage within UK building surveying practices. A user based evaluation of advantages and disadvantages, in FIG 2002 : Proceedings of the 2002 International Federation of Surveyors Conference, [FIG], [Washington, D. C.], pp. 1-9.

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Title Intranet and internet uptake and usage within UK building surveying practices. A user based evaluation of advantages and disadvantages
Author(s) Wilkinson, Sara J.
Turrell, Pat
Harbour, Simon
Conference name International Federation of Surveyors. Conference (XXIIth : 2002 : Washington, D. C.)
Conference location Washington, D. C.
Conference dates 19-26 April, 2002
Title of proceedings FIG 2002 : Proceedings of the 2002 International Federation of Surveyors Conference
Editor(s) [Unknown]
Publication date 2002
Conference series International Federation of Surveyors Conference
Start page 1
End page 9
Publisher [FIG]
Place of publication [Washington, D. C.]
Summary The ‘single most important technological discovery since the birth of the p.c.’, (Gates, 1996). The swift increase in Internet utilisation within businesses and surveying has changed working methods within UK based Surveying practices. User numbers expanded rapidly since the early 1990’s and estimates place a figure of 150 million internet users globally (www.Yahoo.com, 2000). Sloan and Kee Low (2000) established that ‘e-commerce’ is a revolutionary way of trading and conducting business activities. There are opportunities for surveying practices including, reducing communication time, increasing revenues from new and existing sources, enhanced client satisfaction and competitive advantage (Cronin, 1996). Others (Dixon, 1998) perceive threats, such as ‘disintermediation’, to the traditional role of the surveyor.

This research examined the levels of internet and intranet access within the UK Building and Quantity Surveying practices and corporate firms to establish how the internet has affected working methods and client requirements. The research method comprised a qualitative approach using an email and postal questionnaire survey of a random sample of practices. The questionnaire findings formed the basis of semi structured interviews conducted with senior management of large practices to gain a deeper understanding of the issues identified within the survey.

Data analysis revealed the traditional role of the surveyor as a broker of information may be under threat in the long term. Generally levels of internet access in the sample exceed that of general business levels (Dti, 2000) with the largest growth pre 1997. The perceived advantages and barriers to Intranet and Internet usage were identified by the research.
Language eng
Field of Research 120202 Building Science and Techniques
Socio Economic Objective 970112 Expanding Knowledge in Built Environment and Design
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2002, FIG
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30022420

Document type: Conference Paper
Collections: School of Management and Marketing
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.