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Constructing a framework for building relationships and trust in project organisations : two case studies of building projects in China

Jin, Xiao-Hua and Ling, Florence Yean Yng 2005, Constructing a framework for building relationships and trust in project organisations : two case studies of building projects in China, Construction management and economics, vol. 23, no. 7, pp. 685-696.

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Title Constructing a framework for building relationships and trust in project organisations : two case studies of building projects in China
Author(s) Jin, Xiao-Hua
Ling, Florence Yean Yng
Journal name Construction management and economics
Volume number 23
Issue number 7
Start page 685
End page 696
Publisher Routledge
Place of publication Abingdon, England
Publication date 2005
ISSN 0144-6193
1466-433X
Keyword(s) China
project management
relationship
risk
trust
Summary A framework is constructed that can be used to foster trust and build relationships in construction project organizations in China. The research method was based on in-depth study of two building projects in China and data were collected via face-to-face interviews. The results show that as the project progresses, the dominant relationship within each stage deepens. The deepening relationship gives rise to different types of inherent risks such as a partner's self-interest seeking behaviour and opportunistic actions. To counterbalance these risks, trust fostering tools must be employed such as careful selection and effective management of partners. The framework for fostering trust and building relationship developed in the study suggests that (1) relationship deepens from shallow dependence to deep interdependence as the project progresses; (2) different relationships bring about distinct inherent risks; and (3) different trust-fostering tools counterbalance specific inherent risks. This framework could aid in reducing adversarial relationships by suggesting ways to foster trustworthy relationships.
Language eng
Field of Research 120201 Building Construction Management and Project Planning
Socio Economic Objective 870501 Civil Building Management and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2005, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30022561

Document type: Journal Article
Collection: School of Architecture and Built Environment
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