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Investigating people management issues in a third sector health care organisation - an inductive approach

Rodwell, John, Noblet, Andrew, Steane, Peter, Osborne, Stephen and Allisey, Amanda 2009, Investigating people management issues in a third sector health care organisation - an inductive approach, Australian journal of advanced nursing, vol. 27, no. 2, pp. 55-62.

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Title Investigating people management issues in a third sector health care organisation - an inductive approach
Author(s) Rodwell, John
Noblet, Andrew
Steane, Peter
Osborne, Stephen
Allisey, Amanda
Journal name Australian journal of advanced nursing
Volume number 27
Issue number 2
Start page 55
End page 62
Total pages 8
Publisher Australian Nursing Federation
Place of publication [South Melbourne, Vic.]
Publication date 2009-12
ISSN 0813-0531
1447-4328
Keyword(s) health care
non profit
nursing
retention
interviews
Australia
Summary Objective : To explain use of inductive convergent interviewing to generate the perceived critical people management issues, as perceived by staff, as a prelude to longitudinal surveys in a third sector health care organisation.

Design : Convergent interviewing is a qualitative technique that addresses research topics that lack theoretical underpinning and is an inductive, flexible, evolving research approach. The key issues converged after six rounds of interviews as well as a further round to ensure that all of the common people management issues had been generated.

Setting : Studies in employee behaviour in the health care industry exist, but there is little in the way of tested models of predictors of such behaviour in third sector organisations in the Australian health care industry. The context is what differentiates this study covering a range of facilities and positions in hospitals and aged care situations within one third sector health care organisation.

Subjects : The study proposed twenty seven extensive interviews over a range of facilities and positions. Twenty one interviewees participated in the final convergent process.

Conclusions : Critical issues included: workload across occupational groups, internal management support, adequate training, the appropriate skill mix in staff, physical risk in work, satisfaction, as well as other issues. These issues confirm the proposition of sector‑ness in health organisations that are multi‑dimensional rather than uni‑dimensional.
Language eng
Field of Research 150305 Human Resources Management
Socio Economic Objective 910402 Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2009, Australian Nursing Federation
Persistent URL http://hdl.handle.net/10536/DRO/DU:30022855

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.