Patient assessment of medication information leaflets and validation of the Evaluative Linguistic Framework (ELF)

Hirsh, Di, Clerehan, Rosemary, Staples, Margaret, Osborne, Richard H. and Buchbinder, Rachelle 2009, Patient assessment of medication information leaflets and validation of the Evaluative Linguistic Framework (ELF), Patient education and counseling, vol. 77, no. 2, pp. 248-254, doi: 10.1016/j.pec.2009.03.011.

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Title Patient assessment of medication information leaflets and validation of the Evaluative Linguistic Framework (ELF)
Author(s) Hirsh, Di
Clerehan, Rosemary
Staples, Margaret
Osborne, Richard H.ORCID iD for Osborne, Richard H.
Buchbinder, Rachelle
Journal name Patient education and counseling
Volume number 77
Issue number 2
Start page 248
End page 254
Total pages 7
Publisher Elsevier Ireland Ltd
Place of publication Limerick, Ireland
Publication date 2009-11
ISSN 0738-3991
Keyword(s) patient information leaflet
medication information
systemic functional linguistics
reader-focused text evaluation
plus–minus method
arthritis medication
Summary Objective : To obtain patient feedback about the structure and quality of medication information leaflets and validate the usefulness of the Evaluative Linguistic Framework (ELF) for improving written communication with patients.
Methods : Triangulated feedback about a set of rheumatoid arthritis (RA) medication leaflets, some developed with knowledge of the ELF, was obtained from 27 people with RA from interviews, focus group discussion and self-administered questionnaires. The principal elements of the framework were investigated: overall generic structure and functions of each stage, interpersonal relationship between writer and reader, technicality of language and density of information.
Results : Participant assessments of the leaflets aligned with the framework in terms of what constituted a good leaflet. While the main purpose of the leaflets was identified as being information provision, participants also wanted clear instructions, benefits to be highlighted and side effects to be comprehensively listed. For comprehensiveness and user-friendliness, leaflets developed with guidance of the ELF were consistently preferred.
Conclusion :
According to people with RA, leaflets generated from a linguistic framework are clearer and more effective in communicating information about medications.
Practice Implications :
The ELF is a user-friendly, structured analytic system that can assist with the development of effective high quality patient information materials.
Language eng
DOI 10.1016/j.pec.2009.03.011
Field of Research 111712 Health Promotion
Socio Economic Objective 920499 Public Health (excl. Specific Population Health) not elsewhere classified
HERDC Research category C1.1 Refereed article in a scholarly journal
Grant ID NHMRC 400391
Copyright notice ©2009, Elsevier Ireland Ltd.
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