People management issues in a third sector health care organisation: preliminary findings

Rodwell, J. J., Noblet, A. J., Steane, P. D., Osborne, S. and Allisey, A. 2009, People management issues in a third sector health care organisation: preliminary findings, in IRSPM 2009 : Proceedings of the 13th International Research Society for Public Management Conference 2009, Copenhagen Business School, Copenhagen, Denmark, pp. 1-14.


Title People management issues in a third sector health care organisation: preliminary findings
Author(s) Rodwell, J. J.
Noblet, A. J.
Steane, P. D.
Osborne, S.
Allisey, A.
Conference name International Research Society for Public Management. Conference (13th : 2009 : Copenhagen, Denmark)
Conference location Copenhagen, Denmark
Conference dates 6-8 April 2009
Title of proceedings IRSPM 2009 : Proceedings of the 13th International Research Society for Public Management Conference 2009
Publication date 2009
Start page 1
End page 14
Publisher Copenhagen Business School
Place of publication Copenhagen, Denmark
Summary Objective – To use inductive convergent interviewing to generate the perceived critical people management issues of the day as perceived by staff. This was used as preliminary to longitudinal ongoing survey in a third sector health care organisation.

Design – Convergent interviewing is a qualitative technique that addresses research topics that lack theoretical underpinning and is an inductive, flexible, evolving research instrument. The key issues converged after six rounds of interviews as well as a further round to ensure that all of the common people management issues had been generated.

Setting - There is very little in the way of tested models of predictors of employee behaviour in third sector organisations in the Australian health care industry. This study investigates a range of facilities and positions, in various hospitals and aged care facilities within the one third sector health care organisation.

Subjects – The study proposed twenty seven extensive interviews over a range of facilities and positions. Twenty one interviewees participated in the final convergent process.

Conclusions - Critical issues included: workload across occupational groups, internal management support, adequate training, the appropriate skill mix in staff, physical risk in work, satisfaction, as well as other issues. These issues confirm the proposition of sector-ness in health organisations that are multi-dimensional rather than uni-dimensional.

Language eng
Field of Research 150312 Organisational Planning and Management
Socio Economic Objective 920299 Health and Support Services not elsewhere classified
HERDC Research category E2 Full written paper - non-refereed / Abstract reviewed
Copyright notice ©2009, IRSPM
Persistent URL http://hdl.handle.net/10536/DRO/DU:30025584

Document type: Conference Paper
Collections: Faculty of Business and Law
Deakin Graduate School of Business
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