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Increasing national capability for quality higher education the case of the Sultanate of Oman

Carroll, Martin and Palermo, Josephine 2006, Increasing national capability for quality higher education the case of the Sultanate of Oman, in AAIR 2006 : Community, Customers, Clients, Colleagues and Competitors: Defining relationships through institutional research : Proceedings of the 2006 Australasian Association for Institutional Research annual forum, AAIR, Coffs Harbour, N.S.W..

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Title Increasing national capability for quality higher education the case of the Sultanate of Oman
Author(s) Carroll, Martin
Palermo, Josephine
Conference name Australasian Association for Institutional Research (2006 : Coffs Harbour, New South Wales)
Conference location Coffs Harbour, New South Wales
Conference dates 22-24 November 2006
Title of proceedings AAIR 2006 : Community, Customers, Clients, Colleagues and Competitors: Defining relationships through institutional research : Proceedings of the 2006 Australasian Association for Institutional Research annual forum
Editor(s) [Unknown]
Publication date 2006
Conference series Australasian Association for Institutional Research Conference
Publisher AAIR
Place of publication Coffs Harbour, N.S.W.
Summary This paper explores a number of quality enhancement initiatives being implemented in a developing country, the Sultanate of Oman, to increase the national capability for quality higher education. Oman is a young country with a youthful and rapidly growing population. A brief description of the relatively short history of Oman’s national systems for secondary and postsecondary education is provided. This highlights the challenges for quality education resulting from a strategy of importing postsecondary education from a variety of countries, and delivering the programs through a largely privatized sector.

The paper then describes the outcomes of an initial needs analysis that led to the development of a National Quality Plan. Some of the strategies in this plan for improving and increasing capability are considered, most particularly the establishment of a practitioner‐oriented Oman Quality Network, and the design and implementation of a National Quality Training Program. These two strategies attempt to address common obstacles to capability, namely a paradigm that entrenches compliance and helplessness, and only early awareness of effective quality enhancement and quality assurance principles and methods.

Evaluation results are presented that comment on progress thus far, and suggest critical success factors. These include building legitimacy and trust to overcome barriers to sharing information in a competitive privatized environment. They also include the establishment of peer to peer mechanisms that build confidence and create sustainability over time, as imported or external expertise gives way to local capability and expertise.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 130103 Higher Education
130304 Educational Administration, Management and Leadership
Socio Economic Objective 970113 Expanding Knowledge in Education
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2006, AAIR
Persistent URL http://hdl.handle.net/10536/DRO/DU:30026374

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.