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Factors influencing acceptance, use, continued use of electronic services system

Sandhu, Kamaljeet. 2005, Factors influencing acceptance, use, continued use of electronic services system, Ph.D. thesis, School of Information Systems, Deakin University.


Title Factors influencing acceptance, use, continued use of electronic services system
Author Sandhu, Kamaljeet.
Institution Deakin University
School School of Information Systems
Faculty Faculty of Business and Law
Degree name Ph.D.
Date submitted 2005
Keyword(s) Human-computer interaction
Information technology - Social aspects
Information society
Summary This study found that user experience and perceived ease of use are the most important factors in considering the user acceptance of e-Services and that there is no significant relationship between user acceptance and continued use of e-Services. The Electronic Services Acceptance Model (E-SAM) explains user adoption of e-Services.
Notes Degree conferred 2006.
Language eng
Description of original viii, 275 leaves ; 30 cm.
Dewey Decimal Classification 004.019
Persistent URL http://hdl.handle.net/10536/DRO/DU:30026946

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