Quality in disability service - whose indicators?

Wilson, Linda. 2008, Quality in disability service - whose indicators?, Ph.D. thesis, School of Health and Social Development, Deakin University.

Title Quality in disability service - whose indicators?
Author Wilson, Linda.
Institution Deakin University
School School of Health and Social Development
Faculty Faculty of Health, Medicine, Nursing and Behavioural Sciences
Degree name Ph.D.
Date submitted 2008
Keyword(s) People with disabilities - Services for - Quality control
People with disabilities - Services for - Evaluation
Summary The study identified indicators of disability service quality used by three stakeholder groups (service users, providers and managers) in order to develop an explanatory schema regarding stakeholders' perceptions of quality and its indicators. The different perspectives were identified and the emerging quality indicator framework had a complex socio-ecological basis.
Notes Degree conferred 2009.
Language eng
Description of original 322 leaves ; 30 cm.
Dewey Decimal Classification 362.404
Persistent URL http://hdl.handle.net/10536/DRO/DU:30027353

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