Online corporate social responsibility communication by Australian SMEs : a framework for website analysis
Parker, Craig M., Zutshi, Ambika and Fraunholz, Bardo 2010, Online corporate social responsibility communication by Australian SMEs : a framework for website analysis, in Bled 2010 : Proceedings of the 23rd Bled eConference : eTrust : implications for the individual, enterprises and society, University of Maribor, Bled, Slovenia, pp. 509-523.
There has been almost no IS related corporate social responsibility (CSR) research on small and medium enterprises (SMEs), and most non-IS research does not examine how SMEs use websites to communicate their CSR initiatives. This paper develops and applies a framework to report on the results of an exploratory content analysis of 33 Australian SME websites in the Information Media/Telecommunications and Accommodation/ Food Services sectors which communicate CSR initiatives online.
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