An overview of previous studies in stakeholder management and its implications for construction industry

Yang, Jing, Shen, Qiping and Ho, Manfong 2009, An overview of previous studies in stakeholder management and its implications for construction industry, Journal of facilities management, vol. 7, no. 2, pp. 159-175.

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Title An overview of previous studies in stakeholder management and its implications for construction industry
Author(s) Yang, Jing
Shen, Qiping
Ho, Manfong
Journal name Journal of facilities management
Volume number 7
Issue number 2
Start page 159
End page 175
Publisher Emerald Group Publishing Limited
Place of publication Bingley, England
Publication date 2009
ISSN 1472-5967
1741-0983
Keyword(s) construction industry
social networks
stakeholder analysis
Summary Purpose – The purpose of this paper is to provide an overview of previous studies in the field of stakeholder management, and propose implications for the construction industry.

Design/methodology/approach – Three major databases are searched: ABI, EI CompendexWeb, and ISI web of knowledge. Papers are searched on topic by using the keywords of “stakeholder management”, “management of stakeholders” and “management of stakeholder”. A brief review of the abstracts and conclusions of these papers is conducted to filter out the irrelevant and/or duplicate papers. After filtering, 159 articles with content relevant to stakeholder management are selected for analysis.

Findings – An overview of previous studies reveals that research interest in stakeholder management has turned to the descriptive approach. Through a critical review of stakeholder management process, three main problems of previous studies are identified: very few methods and tools are available to identify all stakeholders and their interests; limited studies involve the change management about the stakeholders' influence and relationship; and few studies are capable of reflecting the influence of the entire relationship network in practice.

Research limitations/implications – Two implications for the construction industry are suggested: establish a practical framework for managing stakeholders; and apply social network theory (SNT) in developing a stakeholder relationship model.

Originality/value – The overview and implications lead to new knowledge and an improved understanding of the management of multiple stakeholders in construction projects. The perspective of SNT avoids the deficiency of Freeman's dyadic ties model, and the project managers can make decisions in response to the stakeholder behaviours according to the entire relationship.
Language eng
Field of Research 120199 Architecture not elsewhere classified
Socio Economic Objective 970109 Expanding Knowledge in Engineering
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2009, Emerald Group Publishing Limited
Persistent URL http://hdl.handle.net/10536/DRO/DU:30031938

Document type: Journal Article
Collection: School of Architecture and Built Environment
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