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ICT corporate governance : a case study of a not-for-profit community healthcare organisation

Zutshi, Ambika, Wilkin, Carla, Couchman, Paul, Sohal, Amrik, Wood, Greg and Warren, Matthew 2010, ICT corporate governance : a case study of a not-for-profit community healthcare organisation, in ANZAM 2010 : Refereed Papers of the 24th Annual Australian and New Zealand Academy of Management Conference, ANZAM, [Adelaide, S.Aust.].

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Title ICT corporate governance : a case study of a not-for-profit community healthcare organisation
Author(s) Zutshi, Ambika
Wilkin, Carla
Couchman, Paul
Sohal, Amrik
Wood, Greg
Warren, Matthew
Conference name Australian and New Zealand Academy of Management Conference (24th : 2010 : Adelaide, S.Aust.)
Conference location Adelaide, S.Aust.
Conference dates 8-10 Dec. 2010
Title of proceedings ANZAM 2010 : Refereed Papers of the 24th Annual Australian and New Zealand Academy of Management Conference
Editor(s) [Unknown]
Publication date 2010
Conference series Australian and New Zealand Academy of Management Conference
Publisher ANZAM
Place of publication [Adelaide, S.Aust.]
Keyword(s) Corporate governance
Healthcare
Standards
ICT governance
Summary Organisations, regardless of sector and size, are increasingly deploying information and communication technology (ICT) to transact with their stakeholders. Whilst on the one hand this offers efficiencies like improved communication and better resource usage through a reduction in duplication, on the other hand it raises issues of responsiveness, trust, privacy and confidentiality, In this paper we report how an Australian not-for-profit community healthcare organisation experienced and responded to the challenges of governance with respect to its ICT. The lessons From the case study are that comprehensive documentation, top management commitment, and appropriate skills to manage tasks and time are crucial when planning to implement such systems.
Notes Conference program : http://www.anzamconference.org/docs/ANZAM2010_Program_At_A_Glance.pdf

Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 150303 Corporate Governance and Stakeholder Engagement
Socio Economic Objective 910499 Management and Productivity not elsewhere classified
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2010, ANZAM
Persistent URL http://hdl.handle.net/10536/DRO/DU:30032199

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