Employee participation, customer focus and continuous improvement in the large industrial corporations in Jordan
Chapman, Ross L. and Al Khawaldeh, Khleef 2002, Employee participation, customer focus and continuous improvement in the large industrial corporations in Jordan, in Proceedings of the 6th International Conference on Quality Innovation and Knowledge Management, Kuala Lumpur, Malaysia, February, 2002, Monash University, Business and Economics, [Melbourne, Vic.].