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Continuous product innovation : a comparison of key elements across different contingency sets

Chapman, Ross L., O'Mara, Charles Edward, Ronchi, Stefano and Corso, Mariano 2001, Continuous product innovation : a comparison of key elements across different contingency sets, Measuring business excellence, vol. 5, no. 3, pp. 16-23.

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Title Continuous product innovation : a comparison of key elements across different contingency sets
Author(s) Chapman, Ross L.
O'Mara, Charles Edward
Ronchi, Stefano
Corso, Mariano
Journal name Measuring business excellence
Volume number 5
Issue number 3
Start page 16
End page 23
Publisher Emerald Group Publishing
Place of publication Bradford, England
Publication date 2001
ISSN 1368-3047
Keyword(s) contingency planning
knowledge management
performance measurement
product innovation
Summary This paper discusses results from an international study of continuous improvement in product innovation. The empirical research is based upon a theoretical model of continuous product innovation (CPI) that identifies contingencies, behaviours, levers and performances relevant to improving product innovation processes. As successful knowledge management is widely recognised as a key capability for firms to successfully develop CPI, companies have been classified according to identified contingencies and the impact of these contingencies on key knowledge management criteria. Comparative analysis of the identified groups of companies has demonstrated important differences between the learning behaviours found present in the two groups thus identified, and in the levers used to develop and support these behaviours. The selection of performance measures by the two groups has highlighted further significant differences in the way the two groups understand and measure their CPI processes. Finally, the paper includes a discussion of appropriate mechanisms for firms with similar contingency sets to improve their approaches to organisational learning and product innovation.
Notes Reproduced with kind permission of the copyright owner.
Language eng
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2001, MCB University Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30032487

Document type: Journal Article
Collections: Deakin Graduate School of Business
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