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Strategy and continuous improvement in small-to-medium Australian manufacturers

Chapman, Ross and Hyland, Paul 2000, Strategy and continuous improvement in small-to-medium Australian manufacturers, Integrated manufacturing systems, vol. 11, no. 3, Special issue : Continuous improvement, pp. 171-179.

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Title Strategy and continuous improvement in small-to-medium Australian manufacturers
Author(s) Chapman, Ross
Hyland, Paul
Journal name Integrated manufacturing systems
Volume number 11
Issue number 3
Season Special issue : Continuous improvement
Start page 171
End page 179
Publisher Emerald Group Publishing
Place of publication Bradford, England
Publication date 2000
ISSN 1741-038X
Keyword(s) continuous improvement
strategy
small to medium sized enterprises
manufacturing
case studies
Summary While Australian firms have generally recognised the value of continuous improvement (CI) in improving performance, many have yet to develop systems to ensure that the efforts of the CI program are focussed on issues of strategic importance to the company. In fact, as recognised in operations management generally, CI activities can have a significant impact on the development of strategy as well as its implementation. The research reported here uses a CI mapping methodology to chart the relationship between CI and strategy in small- to medium-sized manufacturers. Analysis of the link between the firms’ strategies and CI programs indicates that most firms involved in the study made little attempt to link the two and some appear to be unaware of any need to do so. However, such findings seem to be dependent on company size, the maturity of the CI program and the competitive position of the firm. The paper also includes an examination of the role of operations and shopfloor CI in company strategy, particularly as related to SMEs.
Notes This paper was awarded the Theo Williamson Award for Most Outstanding Paper in Integrated Manufacturing Systems for 2000

Reproduced with kind permission of the copyright owner.

Language eng
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2000, MCB University Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30032497

Document type: Journal Article
Collections: Deakin Graduate School of Business
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