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From continuous improvement to organisational learning : developmental theory

Murray, Peter and Chapman, Ross 2003, From continuous improvement to organisational learning : developmental theory, Learning organization, vol. 10, no. 5, pp. 272-282.

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Title From continuous improvement to organisational learning : developmental theory
Author(s) Murray, Peter
Chapman, Ross
Journal name Learning organization
Volume number 10
Issue number 5
Start page 272
End page 282
Publisher Emerald Group Publishing
Place of publication Bradford, England
Publication date 2003
ISSN 0969-6474
Keyword(s) continuous improvement
learning cycles
Summary As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total quality management, it has generally included a range of dynamic concepts from high involvement teamwork and production enablers, to other social and technical capabilities such as innovation techniques. Such methodologies have been promoted in the literature as potential manifestos that can transform existing capabilities from simple representations of capability, to dynamically integrated ones (often labelled “full CI capacity”). The latter term in particular deserves more attention in the literature. Since CI techniques cannot be separated from organisational learning methodologies, it follows that CI methods should underpin holistic learning. This paper explores whether CI methodologies have advanced far enough to be considered as integrated and holistic in their own right. If not, it follows that new theories, challenges and discourses should be considered for exploration in the CI literature.
Notes Reproduced with kind permission of the copyright owner.
Language eng
Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, MCB UP
Persistent URL http://hdl.handle.net/10536/DRO/DU:30032503

Document type: Journal Article
Collections: Deakin Graduate School of Business
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