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A critical review of performance measurement methods for healthcare facilities management

Abdul Talib, Yuhainis, Rajagopalan, Priya and Liu, Chunlu 2010, A critical review of performance measurement methods for healthcare facilities management, in ICCREM 2010 : Proceedings of 2010 International Conference on Construction and Real Estate Management, China Architecture & Building Press, [Brisbane, Qld.], pp. 209-212.

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Title A critical review of performance measurement methods for healthcare facilities management
Author(s) Abdul Talib, Yuhainis
Rajagopalan, Priya
Liu, Chunlu
Conference name International Conference on Construction and Real Estate Management (8th : 2010 : Brisbane, Queensland)
Conference location Brisbane, Queensland
Conference dates 1-3 Dec. 2010
Title of proceedings ICCREM 2010 : Proceedings of 2010 International Conference on Construction and Real Estate Management
Editor(s) Wang, Yaowu
Yang, Jay
Shen, Geoffrey Q. P.
Wong, Johnny
Publication date 2010
Conference series International Conference on Construction and Real Estate Management
Start page 209
End page 212
Publisher China Architecture & Building Press
Place of publication [Brisbane, Qld.]
Keyword(s) facilities management
healthcare building
performance meaurement
Summary This paper aims to define the tools used for performance measurement in Healthcare Facilities Management. The research analyses relevant literature on various tools of performance measurement for healthcare facilities. Contributions made from the literature will be divided into three attributes namely soft performance measurement, hard performance measurement and a hybrid performance measurement. The findings discussed in this paper may give valuable insights to service providers with regards to the incorporation of both soft and hard attributes of performance measurement to strategically manage facilities. The organisation business strategy will eventually gain the benefits by cost saving of non-core activities.
ISBN 9787112126125
Language eng
Field of Research 129999 Built Environment and Design not elsewhere classified
Socio Economic Objective 870599 Building Management and Services not elsewhere classified
HERDC Research category E1 Full written paper - refereed
HERDC collection year 2010
Persistent URL http://hdl.handle.net/10536/DRO/DU:30033672

Document type: Conference Paper
Collection: School of Architecture and Built Environment
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