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Communication at the bedside to enhance patient care : a survey of nurses’ experience and perspective of handover

Street, Maryann, Eustace, Paula, Livingston, Patricia M., Craike, Melinda J., Kent, Bridie and Patterson, Denise 2011, Communication at the bedside to enhance patient care : a survey of nurses’ experience and perspective of handover, International journal of nursing practice, vol. 17, no. 2, pp. 133-140.

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Title Communication at the bedside to enhance patient care : a survey of nurses’ experience and perspective of handover
Author(s) Street, Maryann
Eustace, Paula
Livingston, Patricia M.
Craike, Melinda J.
Kent, Bridie
Patterson, Denise
Journal name International journal of nursing practice
Volume number 17
Issue number 2
Start page 133
End page 140
Publisher Wiley-Blackwell Publishing Asia
Place of publication Richmond, Vic.
Publication date 2011-04
ISSN 1322-7114
1440-172X
Keyword(s) clinical handover
communication
continuity of patient care
nursing
patient safety
Summary Strategies to support continuity of care and improve patient safety during clinical handover have been developed. The aims of this study were to identify the strengths and limitations in current practice of nursing clinical handover and implement a new bedside handover process. A total of 259 nurses completed a cross-sectional survey at change of shift on 1 day, which was followed by an audit of the pilot implementation of bedside handover. The survey results showed great variation in the duration, location and method of handover with significant differences in the experience of nurses employed part-time compared with full-time. Following implementation of standardized bedside handover on two wards, the audit revealed significant improvement in the involvement of patients, use of Situation-Background-Assessment-Recommendation, active patient checks and checking of documentation. These findings suggest the use of standardized protocols and communication tools for bedside handover improve continuity of patient care
Notes Article first published online 24 March 2011
Language eng
Field of Research 111099 Nursing not elsewhere classified
Socio Economic Objective 920210 Nursing
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2011, Blackwell Publishing Asia Pty Ltd
Persistent URL http://hdl.handle.net/10536/DRO/DU:30033752

Document type: Journal Article
Collection: School of Nursing and Midwifery
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Created: Tue, 05 Apr 2011, 11:21:37 EST by Jane Moschetti