Purpose – The aim of this paper is to understand the behavior that Australian youths have towards wireless application protocol (WAP) banking.
Design/methodology/approach – This paper is based on a quantitative study of the youth market in Australia. Social cognitive theory is utilized to support a conceptual model that is empirically tested.
Findings – The major finding from the research is that the conceptual model is partially supported which indicates the immaturity of WAP technology.
Originality/value – Social cognitive theory provides a useful explanation for youth’s intentions to use WAP technology in the banking industry. The youth market is an early adopter of technology that presents a good indicator of future market potential.
Reproduced with the kind permission of the copyright owner.
Field of Research
159999 Commerce, Management, Tourism and Services not elsewhere classified
Socio Economic Objective
970115 Expanding Knowledge in Commerce, Management, Tourism and Services
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