An audit of clinical outcomes and client and referrer satisfaction with a mood and anxiety Disorders unit

Lewis, Raylene, Musella, Emma, Berk, Michael, Dodd, Seetal, McKenzie, Helen and Hyland, Mary 2004, An audit of clinical outcomes and client and referrer satisfaction with a mood and anxiety Disorders unit, Journal of evaluation of clinical practice, vol. 10, no. 4, pp. 549-552.

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Title An audit of clinical outcomes and client and referrer satisfaction with a mood and anxiety Disorders unit
Author(s) Lewis, Raylene
Musella, Emma
Berk, Michael
Dodd, Seetal
McKenzie, Helen
Hyland, Mary
Journal name Journal of evaluation of clinical practice
Volume number 10
Issue number 4
Start page 549
End page 552
Publisher Wiley - Blackwell Publishing
Place of publication Oxford, England
Publication date 2004-11
ISSN 1356-1294
1365-2753
Keyword(s) anxiety disorder
service delivery
referral service
primary care
mood disorder
Summary Objective To evaluate outcome and client and referrer satisfaction with the service provided by a Mood and Anxiety Disorders Unit (MADU).

Method MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.

Results Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD = 1.27). In comparison the mean PGI rating at the time of follow-up was 6.64 (SD = 1.91).

Conclusions Specialist mood disorders units are a useful and potentially cost-effective additional service included as a part of a mental health service.
Language eng
Field of Research 119999 Medical and Health Sciences not elsewhere classified
Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2004, Blackwell Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30035658

Document type: Journal Article
Collection: School of Medicine
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