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Formulating an organizational knowledge strategy : the influence of existing IT infrastructure

Venkitachalam, Krishna and Scheepers, Rens 2004, Formulating an organizational knowledge strategy : the influence of existing IT infrastructure, in ECIS 2004 : Proceedings of the 12th European Conference on Information Systems, ECIS, [Turku, Finland].

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Title Formulating an organizational knowledge strategy : the influence of existing IT infrastructure
Author(s) Venkitachalam, Krishna
Scheepers, Rens
Conference name European Conference on Information Systems (12th : 2004 : Turku, Finland)
Conference location Turku, Finland
Conference dates 14-16 Jun. 2004
Title of proceedings ECIS 2004 : Proceedings of the 12th European Conference on Information Systems
Editor(s) Leino, Timo
Saarinen, Timo
Klein, Stefan
Publication date 2004
Conference series European Conference on Information Systems
Total pages 12
Publisher ECIS
Place of publication [Turku, Finland]
Keyword(s) knowledge strategy
IT infrastructure
IT investment
knowledge reinvention
codification
personalization
Summary This paper questions the influence of a pre-existing information technology (IT) infrastructure on the formulation of an organizational knowledge strategy. We draw on a classification of four different strategic views of IT infrastructure and explore how the historic investment in IT infrastructure enables and constrains the formulation of knowledge strategy in four case organizations. The four case organizations are representative of different scenarios of historic investments in IT infrastructure and knowledge strategy formulation. Our findings indicate that an IT infrastructure that is minimal or fragmented constrains the formulation of an explicit knowledge strategy. We further find that an extensive existing IT infrastructure enables the pursuit of an explicit knowledge strategy, but that even an elaborate IT infrastructure can introduce some constraints on IT facilitated knowledge processes in the organization.
Language eng
Field of Research 089999 Information and Computing Sciences not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2004, ECIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036290

Document type: Conference Paper
Collection: School of Information Systems
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