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Using internet technology within the organization : a structurational analysis of intranets

Scheepers, Rens and Damsgaard, Jan 1997, Using internet technology within the organization : a structurational analysis of intranets, in Group'97 : proceedings of the International ACM Siggroup Conference on Supporting Group Work, the integration challenge, November 16-19, 1997, Phoenix, Arizona, Association for Computing Machinery, New York, N. Y., pp. 9-18.

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Title Using internet technology within the organization : a structurational analysis of intranets
Author(s) Scheepers, Rens
Damsgaard, Jan
Conference name International ACM SIGGROUP Conference on Supporting Group Work (1997 : Phoenix, Ariz.)
Conference location Phoenix, Ariz.
Conference dates 16-19 Nov. 1997
Title of proceedings Group'97 : proceedings of the International ACM Siggroup Conference on Supporting Group Work, the integration challenge, November 16-19, 1997, Phoenix, Arizona
Editor(s) Hayne, Stephen C.
Prinz, Wolfgang
Publication date 1997
Conference series International ACM SIGGROUP Conference on Supporting Group Work
Start page 9
End page 18
Total pages 10
Publisher Association for Computing Machinery
Place of publication New York, N. Y.
Keyword(s) intranet
implementation
social
structuration theory
Summary Many organizations are implementing Internet technology, specifically Word Wide Web technology, inside the organization in the form of an “organizational Internet” or irttrunet. Intranet technology can unify dispersed computer based information systems in the organization into one rich “system”. Thus, intranets can have a major impact on organizational processes, for example cross-functional information sharing and collaboration. We focus on the social aspects surrounding intranet implementation. We seek to answer how intranet implementations shape and how they are shaped by ‘social structures employed by organizational agents. We adapt structuration theory into an explanatory device to analyze inhanet implementation and we apply it to four cases. We conclude that, intranets are initially more shaped by, rather than shaping social structures, but that this may change over time. The following learning points are condensed: Firstly, intranets are socially constructed and implementers need to be cautious when seeking to transplanting Web technology into an organizational context. Secondly, intranets typically evolve in sophistication over time. Finally, institutionalization is isolated as the key challenge in intranet implementation.
ISBN 0897918975
Language eng
Field of Research 089999 Information and Computing Sciences not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©1997, ACM
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036302

Document type: Conference Paper
Collection: School of Information Systems
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