Why ERP systems fail to generate intended benefits in developing-country organisations
Rajapakse, Jayantha, Seddon, Peter B. and Scheepers, Rens 2006, Why ERP systems fail to generate intended benefits in developing-country organisations, in ACIS 2006 : Thought Leadership in IS : Proceedings of the 17th Australasian Conference on Information Systems, Australasian Association for Information Systems, [Adelaide, S.Aust.].
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Why ERP systems fail to generate intended benefits in developing-country organisations
ERP adoptions in developing countries such as Sri Lanka have struggled to achieve intended benefits. To identify reasons for this problem, this paper begins by integrating ERP benefit-derivers models in developed countries, and Hayami’s technology-transfer model, which argues that three factors retard adoption of imported technology in a developing country, namely, culture, institutions and resources. The model is tested using four in-depth case studies in Sri Lanka. The results suggest that Hayami’s factors, culture, institutions and resources, are, indeed, key factors that make benefits from ERP systems difficult to achieve in Sri Lanka, and by inference, in other developing countries.
ISBN
9780975841716
Language
eng
Field of Research
080699 Information Systems not elsewhere classified
Socio Economic Objective
970108 Expanding Knowledge in the Information and Computing Sciences