Why ERP systems fail to generate intended benefits in developing-country organisations

Rajapakse, Jayantha, Seddon, Peter B. and Scheepers, Rens 2006, Why ERP systems fail to generate intended benefits in developing-country organisations, in ACIS 2006 : Thought Leadership in IS : Proceedings of the 17th Australasian Conference on Information Systems, Australasian Association for Information Systems, [Adelaide, S.Aust.].

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Title Why ERP systems fail to generate intended benefits in developing-country organisations
Author(s) Rajapakse, Jayantha
Seddon, Peter B.
Scheepers, Rens
Conference name Australasian Conference on Information Systems (17th : 2006 : Adelaide, S. Aust.)
Conference location Adelaide, South Australia
Conference dates 6-8 Dec. 2006
Title of proceedings ACIS 2006 : Thought Leadership in IS : Proceedings of the 17th Australasian Conference on Information Systems
Editor(s) Spencer, S.
Jenkins, A.
Publication date 2006
Conference series Australasian Conference on Information Systems
Publisher Australasian Association for Information Systems
Place of publication [Adelaide, S.Aust.]
Keyword(s) ERP benefit drivers
technology-transfer
developing countries
culture
institutions
resources
Summary ERP adoptions in developing countries such as Sri Lanka have struggled to achieve intended benefits. To identify reasons for this problem, this paper begins by integrating ERP benefit-derivers models in developed countries, and Hayami’s technology-transfer model, which argues that three factors retard adoption of imported technology in a developing country, namely, culture, institutions and resources. The model is tested using four in-depth case studies in Sri Lanka. The results suggest that Hayami’s factors, culture, institutions and resources, are, indeed, key factors that make benefits from ERP systems difficult to achieve in Sri Lanka, and by inference, in other developing countries.
ISBN 9780975841716
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2006, The Authors
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036306

Document type: Conference Paper
Collection: School of Information and Business Analytics
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