Identifying capabilities for the IT function to create agility in information systems

Hobbs, George A. and Scheepers, Rens 2009, Identifying capabilities for the IT function to create agility in information systems, in PACIS 2009 : IT Services in a Global Environment : Proceedings of the Pacific Asia Conference on Information Systems, Association for Information Systems, [Hyderabad, India].

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Title Identifying capabilities for the IT function to create agility in information systems
Author(s) Hobbs, George A.
Scheepers, Rens
Conference name Pacific Asia Conference on Information Systems (2009 : Hyderabad, India)
Conference location Hyderabad, India
Conference dates 10-12 Jul. 2009
Title of proceedings PACIS 2009 : IT Services in a Global Environment : Proceedings of the Pacific Asia Conference on Information Systems
Editor(s) [Unknown]
Publication date 2009
Conference series Pacific Asia Conference on Information Systems
Publisher Association for Information Systems
Place of publication [Hyderabad, India]
Keyword(s) agility
IT function
viable system model
COBIT
Summary In this paper, we identify the necessary capabilities of the IT function to create agility in existing information systems. Agility is the ability to quickly sense and respond to environment perturbations. We contrast the agility perspective from a widely used industry framework with research perspectives on agility in the IS literature. We suggest Beer’s Viable System Model (VSM) is a useful meta-level theory to house agility elements from IS research literature, and apply VSM principles to identify the capabilities required of the IT function. Indeed, by means of a survey of 34 organisations, we confirm that the meta-level theory better correlates with reported agility measures than existing practice measures do on their own. From a research perspective, the incorporation of the VSM mechanism helps to explain ‘why’ the IT function is capable of creating agility. From a practical perspective of ‘how’, the findings point to a new set of capabilities of the IT function for future versions of the industry frameworks to enable agility.
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2009, AIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036310

Document type: Conference Paper
Collection: School of Information and Business Analytics
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