A stage model of intranet technology implementation and management

Damsgaard, Jan and Scheepers, Rens 1999, A stage model of intranet technology implementation and management, in Proceedings of the Seventh European Conference on Information Systems, ECIS 1999, Copenhagen, 1999, Copenhagen Business School, [Copenhagen, Denmark], pp. 100-116.

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Title A stage model of intranet technology implementation and management
Author(s) Damsgaard, Jan
Scheepers, Rens
Conference name European Conference on Information Systems (7th : 1999 : Copenhagen, Denmark)
Conference location Copenhagen, Denmark
Conference dates 23-25 Jun. 1999
Title of proceedings Proceedings of the Seventh European Conference on Information Systems, ECIS 1999, Copenhagen, 1999
Editor(s) Pries-Heje, Jan
Ciborra, Claudio U.
Kautz, Karlheinz
Valor, Josep
Christiaanse, Ellen
Avison, David E.
Heje, Claus
Publication date 1999
Conference series European Conference on Information Systems
Start page 100
End page 116
Total pages 7
Publisher Copenhagen Business School
Place of publication [Copenhagen, Denmark]
Keyword(s) intranet implementation
stage model
Summary In the seventies, Nolan was the first to address the need for a descriptive stage theory concerning the planning, organizing, and controlling activities associated with managing the organizational computer resource. The arrival of newer technologies such as those based on the Internet calls for fresh approaches in terms of their implementation and management. Intranet technology – which is based on Internet technology – differs from other types of IT in terms of its use and implementation. We propose a four-stage model for intranet implementation and management. Each stage is portrayed by seven general characteristics. We propose that in order to ensure intranet institutionalization, three existential crises must be overcome. Firstly, if the intranet is not nurtured by a sponsor it cannot evolve beyond its experimental beginnings. Secondly, if a critical mass of both users and content cannot be reached simultaneously, the intranet will not progress. Finally, if the intranet remains uncontrolled, it will be perceived to be useless and therefore users will abandon it.
Language eng
Field of Research 089999 Information and Computing Sciences not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1.1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036318

Document type: Conference Paper
Collection: School of Information and Business Analytics
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