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Power, influence and intranet implementation : a safari of South African organizations

Damsgaard, Jan and Scheepers, Rens 1999, Power, influence and intranet implementation : a safari of South African organizations, Information, technology & people, vol. 12, no. 4, pp. 333-358.

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Title Power, influence and intranet implementation : a safari of South African organizations
Author(s) Damsgaard, Jan
Scheepers, Rens
Journal name Information, technology & people
Volume number 12
Issue number 4
Start page 333
End page 358
Publisher Emerald Group Publishing
Place of publication West Yorkshire, England
Publication date 1999
ISSN 0261-1732
Keyword(s) diffusion
innovation
implementation
information technology
communications technology
organizations
Summary Intranets hold great promise as ``organizational Internets'' to allow information sharing and collaboration across departments, functions and different information systems within an organization. Yet not much is known about how to implement intranets. We adapt a taxonomy based on institutional theory and distinguish six broad diffusion drivers that might be considered to sustain the implementation process. An exploratory field study of four intranet implementations was conducted to analyze which drivers were used and the results that were yielded. We draw several conclusions. First, all six drivers were deployed in the analyzed cases. Second, the choice of drivers varied with the level of the intranet (corporate or unit), the implementation stage, and existing organizational practices and contingencies. Third, it seems that the critical drivers are knowledge building, subsidy and mobilization in the early stages of implementation. In the later stages knowledge deployment, subsidy and innovation directives were most commonly used.
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©1999, MCB University Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036348

Document type: Journal Article
Collection: School of Information Systems
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