Corporate intranet implementation : managing emergent technologies and organizational practices

Bansler, Jørgen P, Damsgaard, Jan, Scheepers, Rens, Havn, Erling and Thommesen, Jacob 2000, Corporate intranet implementation : managing emergent technologies and organizational practices, Journal of the association of information systems, vol. 1, no. 1, pp. 1-39.

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Title Corporate intranet implementation : managing emergent technologies and organizational practices
Author(s) Bansler, Jørgen P
Damsgaard, Jan
Scheepers, RensORCID iD for Scheepers, Rens
Havn, Erling
Thommesen, Jacob
Journal name Journal of the association of information systems
Volume number 1
Issue number 1
Start page 1
End page 39
Publisher Association for Information Systems
Place of publication Atlanta, Ga.
Publication date 2000-12
ISSN 1536-9323
Keyword(s) intranet
systems development
implementation strategy
support organization
role players
technology adaptation
Summary This paper examines the adoption and development of intranets in large business organizations. The authors demonstrate that intranet technology introduces a host of new managerial and technical challenges and requires new approaches to IS development. Evidence from two European corporations indicates that the traditional division of labor and definition of work roles in IS development breaks down. The distinction between developers and users becomes increasingly blurred and new organizational roles and structures associated with intranets are emerging. However, ready-made organizational models for implementing and managing intranets do not exist and the two organizations in this study have followed two different approaches. One organization favors a “planned change” approach, emphasizing management control and careful planning. The other organization prefers an “improvisational” approach, emphasizing experimentation, innovation and local initiative.
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2000, Association for Information Systems
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Document type: Journal Article
Collection: School of Information and Business Analytics
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