Consumer health ICT and the patient in the middle : adopter and/or influencer?

Scheepers, Rens, Davis, Hilary, Sonenberg, Liz and Howard, Steve 2011, Consumer health ICT and the patient in the middle : adopter and/or influencer?, in PACIS 2011 : Proceedings of the 15th Pacific Asia Conference on Information Systems, Queensland University of Technology, Queensland.

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Title Consumer health ICT and the patient in the middle : adopter and/or influencer?
Author(s) Scheepers, Rens
Davis, Hilary
Sonenberg, Liz
Howard, Steve
Conference name Pacific Asia Conference on Information Systems (15th : 2011 : Brisbane, Queensland)
Conference location Brisbane, Queensland
Conference dates 7-11 July 2011
Title of proceedings PACIS 2011 : Proceedings of the 15th Pacific Asia Conference on Information Systems
Editor(s) [unknown]
Publication date 2011
Conference series Pacific Asia Conference on Information Systems
Publisher Queensland University of Technology
Place of publication Queensland
Keyword(s) adoption
healthcare
ICT
consumer
Summary ICT can play a vital role in facilitating quality care and support for people living with chronic illness. Recently, there has been a proliferation of ICT-enabled consumer health devices. These devices can enable individual patients more precise monitoring and control of chronic conditions, and can generate information and statistics for analysis by health professionals. The adoption of the ICT-enabled consumer technologies by patients often relies on the co-adoption of related innovations, work practices, analytical tools and information systems by their health professionals. In healthcare, adoption is influenced by other stakeholders such as health insurers, the patient's family, chronic disease support groups, etc. This paper addresses the individual adoption of ICT-enabled innovations when multiple stakeholders are involved. We report on a case study of the adoption of ICT-enabled “smartpumps” by pregnant women with Type 1 diabetes. We find that the patient should be theorised as adopter, but also as influencer under certain conditions. We develop propositions to explain adoptive behaviour as the adopter/influencer seeks to achieve congruence of interests in a stakeholder network. Our findings help explain why the adoption of ICT-enabled health innovations can occur swiftly in some situations, yet proceed slowly in others.
ISBN 9781864356441
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2011, PACIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036692

Document type: Conference Paper
Collections: Faculty of Business and Law
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