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Coproduction in practice : participatory action research to develop a model of community aged care

Ottmann, Goetz, Laragy, Carmel, Allen, Jacqui and Feldman, Peter 2011, Coproduction in practice : participatory action research to develop a model of community aged care, Systemic practice and action research, vol. 24, no. 5, pp. 413-427, doi: 10.1007/s11213-011-9192-x.

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Title Coproduction in practice : participatory action research to develop a model of community aged care
Author(s) Ottmann, Goetz
Laragy, Carmel
Allen, JacquiORCID iD for Allen, Jacqui orcid.org/0000-0002-3610-1335
Feldman, Peter
Journal name Systemic practice and action research
Volume number 24
Issue number 5
Start page 413
End page 427
Total pages 15
Publisher Springer
Place of publication New York, N.Y.
Publication date 2011-10
ISSN 1094-429X
1573-9295
Keyword(s) coproduction
participatory action research
co-operative inquiry
care services
community aged care
older people
policy development
empowerment
Summary Coproduction has become synonymous with innovative approaches to public service delivery in European Union countries as well as in Australia. Coproduction has the potential to bring together individuals, communities, and organisations in a process to collaboratively develop new models and services which improve public services. Yet, Australian policy makers and practitioners who would like to deploy coproduction within the context of older adult social care can only draw on a handful of papers and reports that could guide implementation. This paper fills this gap by reporting on the implementation of a multi-stakeholder coproduction approach to the development of a consumer directed care model for older people with complex health issues. The paper describes and critically highlights methodological challenges encountered during the 12 month-long participatory action research phase of a larger project involving older people with complex care needs, their carers, and government and non-government stakeholders. The paper outlines key considerations regarding (1) the involvement of older people with complex needs, (2) collaboration with industry partners, (3) engagement of government representatives, and (4) reflects on implementing participatory research projects within a context of outsourcing and interlinked supply chains. While not all challenges encountered could be resolved, the coproduction approach was successful in bringing together a wide range of stakeholders with competing agendas in an iterative process geared to resolve a plethora of concerns raised by older people, carers and services providers. This paper provides an example for others seeking to use coproduction and participatory methods to provide person-centred care services for older people.
Language eng
DOI 10.1007/s11213-011-9192-x
Field of Research 160807 Sociological Methodology and Research Methods
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2011, Springer Science+Business Media, LLC
Persistent URL http://hdl.handle.net/10536/DRO/DU:30036934

Document type: Journal Article
Collections: School of Nursing and Midwifery
Higher Education Research Group
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Created: Mon, 26 Sep 2011, 09:38:04 EST by Penny Andrews

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